Paid subscription - Not premium?

10 years 3 months ago #269 by Noxidsoft - Noel Dixon
Paid subscription - Not premium? was created by Noxidsoft - Noel Dixon
Hi,

I paid for a month's worth of Premium access, hasn't reflected in my account, nor in functionality. I have tried logging in/out, not effect. PayPal trans: : 6EC70845B66349125

I haven't had this problem before today and have purchased many months of access through you. Handy tool, saves me much time :)

Kindest regards,
Noel Dixon | www.noxidsoft.com | www.hazalerts.com.au
The following user(s) said Thank You: Andres Maeso

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10 years 3 months ago #277 by Eduardo Mena
Replied by Eduardo Mena on topic Paid subscription - Not premium?
I'm having the same problem and the support team just won't answer my emails. It's really a shame because the component creator it's awesome, but support and payment system is not at the same level at all.

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10 years 3 months ago #279 by Piotr
Replied by Piotr on topic Paid subscription - Not premium?
Same here

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10 years 3 months ago #282 by Noxidsoft - Noel Dixon
Replied by Noxidsoft - Noel Dixon on topic [Solved] Paid subscription - Not premium?
Hold tight folks, I just gained Premium status, so looks like NotWeb is back on board :)

Big shout out to Soren and the team for getting things going again, well done people.

Kindest regards,
Noel Dixon | www.noxidsoft.com | www.hazalerts.com.au

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10 years 3 months ago #283 by Piotr
Replied by Piotr on topic [Solved] Paid subscription - Not premium?
Thanks for the heads up ! :)

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10 years 3 months ago #285 by Andres Maeso
Replied by Andres Maeso on topic [Solved] Paid subscription - Not premium?
Hi Guys

Everything should be working again. Check your e-mails for an explanation!

Best regards,

Andrés.

Andrés Maeso
Customer relations manager at Joomla Component Creator.

This email address is being protected from spambots. You need JavaScript enabled to view it.

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