Paid subscription - Not premium?

Noxidsoft - Noel Dixon

New Member

Posts: 13

10 Anni 3 Mesi fa #269 da Noxidsoft - Noel Dixon

Paid subscription - Not premium? è stato creato da Noxidsoft - Noel Dixon

Hi,

I paid for a month's worth of Premium access, hasn't reflected in my account, nor in functionality. I have tried logging in/out, not effect. PayPal trans: : 6EC70845B66349125

I haven't had this problem before today and have purchased many months of access through you. Handy tool, saves me much time

Kindest regards,
Noel Dixon | www.noxidsoft.com | www.hazalerts.com.au

Ringraziano per il messaggio: Andres Maeso

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Eduardo Mena

Junior Member

Posts: 31

10 Anni 3 Mesi fa #277 da Eduardo Mena

Risposta da Eduardo Mena al topic Paid subscription - Not premium?

I'm having the same problem and the support team just won't answer my emails. It's really a shame because the component creator it's awesome, but support and payment system is not at the same level at all.

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Piotr

New Member

Posts: 4

10 Anni 3 Mesi fa #279 da Piotr

Risposta da Piotr al topic Paid subscription - Not premium?

Same here

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Noxidsoft - Noel Dixon

New Member

Posts: 13

10 Anni 3 Mesi fa #282 da Noxidsoft - Noel Dixon

Risposta da Noxidsoft - Noel Dixon al topic [Solved] Paid subscription - Not premium?

Hold tight folks, I just gained Premium status, so looks like NotWeb is back on board

Big shout out to Soren and the team for getting things going again, well done people.

Kindest regards,
Noel Dixon | www.noxidsoft.com | www.hazalerts.com.au

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Piotr

New Member

Posts: 4

10 Anni 3 Mesi fa #283 da Piotr

Risposta da Piotr al topic [Solved] Paid subscription - Not premium?

Thanks for the heads up !

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Andres Maeso

Platinum Member

Posts: 338

10 Anni 3 Mesi fa #285 da Andres Maeso

Risposta da Andres Maeso al topic [Solved] Paid subscription - Not premium?

Hi Guys

Everything should be working again. Check your e-mails for an explanation!

Best regards,

Andrés.

Andrés Maeso
Customer relations manager at Joomla Component Creator.

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