Paid subscription - Not premium?

10 år 3 måneder dager siden - 10 år 3 måneder dager siden #286 av Piotr
Besvart av Piotr i emne [Solved] Paid subscription - Not premium?

Hi Guys

Everything should be working again. Check your e-mails for an explanation!

Best regards,

Andrés.


Still doesn't work for me :/ Maybay Paypal transaction ID will help:
Unique Transaction ID #97A85050RS256354E

Edit: FIXED :)
Last edit: 10 år 3 måneder dager siden by Piotr.

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10 år 3 måneder dager siden #287 av Eduardo Mena
Besvart av Eduardo Mena i emne [Solved] Paid subscription - Not premium?
Hi!
The problem was also solved for me.
The thing that's still bugging me is that the only way to communicate with support was through a twitter direct message. The support form on the website won't be any good, at least if you don't have a premium account... In my case, I did pay for a premium subscription but it didn't reflect in my account, so I wasn't eligible for premium support...
I really hope that support issues get fixed. Even when Component Creator is a great tool, you start losing confidence in giving them your money after you have the same issue twice...

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10 år 3 måneder dager siden #288 av Andres Maeso
Besvart av Andres Maeso i emne [Solved] Paid subscription - Not premium?
Hi!

Piotr: I can see your account is already Premium.

Eduardo: Bug reports like this are always available for non-premium users. We wouldn't stop fixing an issue like this just because it's a free user who reports it! 
Andrés Maeso
Customer relations manager at Joomla Component Creator.

Denne e-postadressen er beskyttet mot programmer som samler e-postadresser. Du må aktivere javaskript for å kunne se den.

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