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Helpers Class
Yonder Media
New Member
Posts: 7
8 lata 8 miesiąc temu #1243
przez Yonder Media
Replied by Yonder Media on topic Helpers Class
Thanks Emelia, your solution worked. I'm appalled that the creators have not sorted this out after so many people have complained (myself included, repeatedly).
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Andres Maeso
Platinum Member
Posts: 338
8 lata 8 miesiąc temu #1245
przez Andres Maeso
Andrés Maeso
Customer relations manager at Joomla Component Creator.
Ten adres pocztowy jest chroniony przed spamowaniem. Aby go zobaczyć, konieczne jest włączenie w przeglądarce obsługi JavaScript.
Replied by Andres Maeso on topic Helpers Class
Hi
Please allow me to apologize for any issue this bug series might have caused to you. We are sorry to have failed to fix them as soon as we would have liked to so we are extending your premium subscriptions 1 week.
We feel we owe you an explanation. We performed a refactoring of the helper class in front-end at the beginning of last week. This created an issue that wasn't totally fixed the first time we received the bug as enabling SEF caused another issue. This was also fixed and every user that had reported the bug via ticket told us it was working again.
Every new change uploaded is previously tested but there're virtually unlimited components settings combinations so it's easy for us to miss something. What we do try is to upload new changes in office hours so we can fix every bug that is reported by our ticket system. There're several people watching our ticket system every hour (in our working hours) so the chances of us fixing something are higher if you use the contact form, hence this sticked warning www.component-creator.com/en/forum/commu...ost-bug-reports-here
Please let us know if there's anything else we can help you with.
Best regards,
Andrés.
Please allow me to apologize for any issue this bug series might have caused to you. We are sorry to have failed to fix them as soon as we would have liked to so we are extending your premium subscriptions 1 week.
We feel we owe you an explanation. We performed a refactoring of the helper class in front-end at the beginning of last week. This created an issue that wasn't totally fixed the first time we received the bug as enabling SEF caused another issue. This was also fixed and every user that had reported the bug via ticket told us it was working again.
Every new change uploaded is previously tested but there're virtually unlimited components settings combinations so it's easy for us to miss something. What we do try is to upload new changes in office hours so we can fix every bug that is reported by our ticket system. There're several people watching our ticket system every hour (in our working hours) so the chances of us fixing something are higher if you use the contact form, hence this sticked warning www.component-creator.com/en/forum/commu...ost-bug-reports-here
Please let us know if there's anything else we can help you with.
Best regards,
Andrés.
Andrés Maeso
Customer relations manager at Joomla Component Creator.
Ten adres pocztowy jest chroniony przed spamowaniem. Aby go zobaczyć, konieczne jest włączenie w przeglądarce obsługi JavaScript.
Proszę Zaloguj lub Zarejestruj się, aby dołączyć do konwersacji.
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