paid but still no sub!
Vitor
New Member
Posts: 1
10 år 3 månader sedan - 10 år 3 månader sedan #268
av Vitor
Svar från Vitor i ämnet paid but still no sub!
Really, I was disappointed with the update, the JCC has updated and disabled functions that appear in the generator. In support I was told it would not receive help because my premium account is not entitled to support (I know, but that's not my fault).
I'll wait for updates to improve the JCC.
I'll wait for updates to improve the JCC.
Last edit: 10 år 3 månader sedan by Andres Maeso.
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Andres Maeso
Platinum Member
Posts: 338
10 år 3 månader sedan #294
av Andres Maeso
Andrés Maeso
Customer relations manager at Joomla Component Creator.
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Svar från Andres Maeso i ämnet paid but still no sub!
Hello everybody
Unfortunately Paypal decided to fail us just when we left for a -well deserved- holiday week. For that reason subscriptions status weren't updated. Everything should be fine right now and your status should be updated. As an apology, you should have received an e-mail with a discount coupon for the next subscription. If you haven't received it, please contact us component-creator.com/en/contact
Vitor: Our lead developer already answered you on this other thread: component-creator.com/en/forum/feedback/...ation-with-customers
I had to edit your message as we don't allow competitors advertisement on our forum.
Best regards,
Andrés.
Unfortunately Paypal decided to fail us just when we left for a -well deserved- holiday week. For that reason subscriptions status weren't updated. Everything should be fine right now and your status should be updated. As an apology, you should have received an e-mail with a discount coupon for the next subscription. If you haven't received it, please contact us component-creator.com/en/contact
Vitor: Our lead developer already answered you on this other thread: component-creator.com/en/forum/feedback/...ation-with-customers
I had to edit your message as we don't allow competitors advertisement on our forum.
Best regards,
Andrés.
Andrés Maeso
Customer relations manager at Joomla Component Creator.
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