× Please submit new Bug Reports on GitHub: github.com/Jensen-Technologies/component-creator-issues/issues

Helpers Class

8 年 8 个月 前 #1243 Yonder Media
Replied by Yonder Media on topic Helpers Class
Thanks Emelia, your solution worked. I'm appalled that the creators have not sorted this out after so many people have complained (myself included, repeatedly).

Please 登录注册一个帐号 to join the conversation.

8 年 8 个月 前 #1245 Andres Maeso
Replied by Andres Maeso on topic Helpers Class
Hi

Please allow me to apologize for any issue this bug series might have caused to you. We are sorry to have failed to fix them as soon as we would have liked to so we are extending your premium subscriptions 1 week.

We feel we owe you an explanation. We performed a refactoring of the helper class in front-end at the beginning of last week. This created an issue that wasn't totally fixed the first time we received the bug as enabling SEF caused another issue. This was also fixed and every user that had reported the bug via ticket told us it was working again.

Every new change uploaded is previously tested but there're virtually unlimited components settings combinations so it's easy for us to miss something. What we do try is to upload new changes in office hours so we can fix every bug that is reported by our ticket system. There're several people watching our ticket system every hour (in our working hours) so the chances of us fixing something are higher if you use the contact form, hence this sticked warning www.component-creator.com/en/forum/commu...ost-bug-reports-here

Please let us know if there's anything else we can help you with.

Best regards,

Andrés.

Andrés Maeso
Customer relations manager at Joomla Component Creator.

该邮件地址已受到反垃圾邮件插件保护。要显示它需要在浏览器中启用 JavaScript。

Please 登录注册一个帐号 to join the conversation.

创建页面时间:0.052秒
核心: Kunena 论坛

We use cookies so that you can place orders and we can provide a better service. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.